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Wyndham Worldwide: Endless Vacation Rentals(R) Releases Results of First Customer Survey

^{Published on 2009-03-10 11:59:35 - Market Wire}
 

PARSIPPANY, NJ--(Marketwire - March 10, 2009) - [ Endless Vacation Rentals ] (EVR), one of the Wyndham Worldwide family of brands (NYSE: [ WYN ]), today released the results of their first customer satisfaction survey. 97% of respondents felt that the value of their EVR [ vacation rental ] had either met or exceeded their expectations. The survey, which ran from April 2008 to January 2009, is an overwhelming endorsement of EVR in offering customers a satisfying and easy-to-use method for booking a vacation.

The survey was taken to ensure that EVR is providing customer service that does not stop after a trip is booked. The online survey was automatically e-mailed to everyone who had booked a vacation with EVR seven days after their departure date. More than 600 EVR customers participated in the survey. They were asked to rate aspects of their trip on a five-point scale.

"We're extremely excited about the results of our customer survey. As a leader in the [ vacation rental ] industry, we are intent on staying at the forefront of this $24 billion segment," said Geoff Ballotti, President and CEO of Group RCI, the parent company of Endless Vacation Rentals. "And with this new insight and great feedback from our customers, we will continue to focus on new opportunities to give them the very best possible vacation experiences we can while further leveraging our experience as a trusted provider of vacation rentals all over the world."

Endless Vacation Rentals by Wyndham Worldwide, available online at [ www.EVRentals.com ], offers one of the largest global selections of more than 200,000 accommodations including homes, villas and resort condos in highly desirable destinations in 100+ countries. EVRentals.com is not a rental listing company; it is a true hospitality provider allowing consumers to search and book a wide variety of vacation rentals around the world as easily as reserving a hotel room online. Unlike rental listing companies, EVRentals.com allows customers to search in real time and pay by credit card in U.S. currency. With few exceptions, reservations are backed by a Best Price Guarantee and are 100 percent refundable if cancelled at least three days before check-in. Additionally, members of the free Wyndham Rewards® program earn 5,000 Wyndham Rewards(SM) points per qualified stay.

For more information about Endless Vacation Rentals or to book your next vacation, go to [ http://www.EVRentals.com ].

About Endless Vacation Rentals

Endless Vacation Rentals, one of the Wyndham Worldwide family of brands (NYSE: [ WYN ]), provides access to one of the largest collection of global [ vacation rentals ] in the industry, allowing travelers to browse from over 200,000 accommodations. At [ www.EVRentals.com ] it's as easy and convenient to search for, view availability, and book vacation rentals as booking typical hotel accommodations online. For more information on Endless Vacation Rentals or to book a vacation rental, visit [ www.EVRentals.com ] or call 1-877-STAY-EVR (1-877-782-9387).