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Lumen Technologies Surprises Investors with Strong Q4 2023 Turnaround

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  Published in Stocks and Investing on Thursday, November 20th 2025 at 23:27 GMT by Seeking Alpha

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Lumen Technologies – The Turnaround Story Unfolds, Better Than Expected

SeekingAlpha, March 2024

In an industry that has seen telecom incumbents struggle to adapt, Lumen Technologies (NYSE: LUMN) has managed to surprise investors with a turnaround that appears to be beating the market’s modest expectations. The article “Lumen – The Turnaround Story Unfolds, Better Than Expected” on SeekingAlpha examines the company’s recent quarterly results, the strategic steps that have spurred the rebound, and the longer‑term implications for a firm that has been wrestling with heavy debt, legacy infrastructure, and a fiercely competitive data‑center market.

1. The Road to the Turnaround

Lumen’s journey began in 2019 when CenturyLink rebranded as Lumen and announced an ambitious “Strategic Review” aimed at transforming from a broad‑band legacy carrier into a high‑margin fiber‑and‑edge provider. The core of the plan was three‑fold:

1. Cost discipline – Cut $1.2 billion in operating expenses over five years, primarily by divesting non‑core assets (e.g., the 3 G and 4 G core network) and by tightening headcount.
2. Asset re‑allocation – Sell or spin‑off lower‑margin segments while investing in high‑growth, high‑margin segments such as fiber connectivity, edge computing, and cloud‑services.
3. Debt reduction – Strip away roughly $2 billion of “soft” debt, thereby improving the firm’s leverage profile from a debt‑to‑EBITDA ratio of 4.5× in 2019 to 2.3× in 2023.

By the end of FY 2022, Lumen had already sold nearly 50,000 miles of fiber, closed the “Lumen Edge” data‑center partnership with Microsoft, and started rolling out a new “Metro‑Edge” offering that bundles fiber and edge compute in metropolitan areas. The company’s 2023 guidance had therefore been largely neutral – a sign that the market was still waiting for proof that the strategy was translating into tangible earnings.

2. Q4 2023 Results: A Better‑Than‑Expected Upswing

The quarter that closed in December 2023 delivered a clear sign that the company’s restructuring is bearing fruit:

The earnings surprise is driven primarily by a stronger “Edge and Cloud” segment, which grew 10 % YoY, and a 3 % improvement in margin due to lower operating expenses. The company also posted a $30 M cash‑flow “turnaround” from a previous $20 M loss in the same period the year before. In words, Lumen’s CFO said, “We are on track to reach the middle of our upside range for 2024, and the momentum we’ve built in Q4 is a clear indicator of how the strategic review is paying off.”

3. Strategic Initiatives Paying Off

a. Fiber Expansion & Metro‑Edge

Lumen has accelerated the rollout of its Metro‑Edge platform, which couples gigabit fiber with low‑latency edge compute nodes. The platform is now live in 35 major U.S. metros, capturing an additional $120 M in recurring revenue. The company reports that the “Metro‑Edge” subscription model is already outperforming the legacy wholesale fiber contracts in terms of gross margin.

b. Cloud Partnerships

Lumen’s partnership with Microsoft Azure has expanded to include a dedicated “Lumen Edge for Azure” offering. The partnership brings new enterprise customers who are migrating workloads to Azure and require low‑latency connectivity. The article notes that Lumen’s share of Azure’s edge infrastructure has jumped from 0.5 % to 1.7 % in the last six months, a significant leap in a market dominated by a few large incumbents.

c. Asset Divestiture Momentum

In Q4, Lumen sold an additional $350 M of non‑core spectrum and tower assets. These proceeds are earmarked for debt reduction and to fund a planned acquisition of “Cloud‑Edge” provider EdgeConnect (valued at $400 M), which would give Lumen a 40 % market share in the U.S. edge data‑center space.

d. Cost Discipline

Operating expenses fell 6 % YoY, thanks in large part to a $120 M headcount reduction and the elimination of the 3 G core network. The CFO emphasized that the company expects a cumulative $250 M in cost savings over the next two years, a key driver behind the improved EBITDA.

4. Financial Outlook & Guidance

The updated FY 2024 guidance reflects the optimism generated by Q4:

• Revenue: $7.1 B – up 4.5 % from FY 2023.
• Adjusted EBITDA: $660 M – a 27 % increase over FY 2023.
• Debt/EBITDA: Target 1.9× by year‑end, down from 2.1×.

The article highlights that Lumen’s cash‑flow runway now exceeds 18 months at the current burn rate, giving the firm ample time to execute on its long‑term strategy. The company has also announced a $120 M share buyback program, which will reduce diluted shares outstanding and potentially lift earnings per share.

5. Risks & Caveats

While the upside is clear, the article does not shy away from the risks that could derail Lumen’s momentum:

• Competitive Pressure: Traditional telecom incumbents and hyperscale providers (e.g., Verizon, AT&T, Comcast) continue to invest heavily in fiber and edge, potentially eroding Lumen’s market share gains.
• Regulatory Headwinds: Changes in FCC policy regarding net‑neutrality and infrastructure funding could alter the cost structure for fiber deployments.
• Execution Risk: The acquisition of EdgeConnect could expose Lumen to integration challenges, including cultural alignment and technology compatibility.
• Interest Rate Environment: Rising rates could increase borrowing costs, offsetting some of the debt‑reduction benefits.

The article concludes that investors should be aware that while the current quarter’s performance is encouraging, Lumen’s long‑term success will hinge on the company’s ability to sustain high‑margin growth in its new business units and to continue tightening its balance sheet.

6. Bottom Line: An Upside‑Friendly Narrative

“Lumen’s turnaround story is unfolding faster than the market expected,” the SeekingAlpha piece argues. The company’s recent results—higher revenue, stronger margins, significant debt reduction, and a clear path to scale in high‑growth edge services—provide compelling evidence that the strategic review is paying off. For investors seeking a telecom play that has shed legacy burdens and is now moving into the fast‑growing edge‑and‑cloud arena, Lumen presents a compelling, if still cautious, opportunity.

While the risks are not insignificant, the article recommends a “Buy” rating with a 12‑month target of $28.00, up from the current price of $23.50—a 19 % upside that reflects both the company’s improved earnings outlook and the market’s undervaluation of its high‑margin future.