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Innovation Group Adds Industry Experience of Karen Sullivan to North American Software Delivery Team


Published on 2013-04-25 08:30:34 - Market Wire
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April 25, 2013 11:15 ET

Innovation Group Adds Industry Experience of Karen Sullivan to North American Software Delivery Team

New Innovation Insurer Projects Drive Investment in Delivery Models, Resources and Staff

FARMINGTON, CT--(Marketwired - Apr 25, 2013) - Innovation Group today is pleased to announce that industry veteran Karen Sullivan is joining the company's North American Software Team as EVP, NA Delivery. Sullivan re-joins Innovation Group after eight years with Sentry Insurance (Sentry), bringing a strong business and IT development and delivery background. 

Since 2009, Sullivan has been a member of the Sentry leadership team with specific responsibility for personal lines systems. Prior to this, she was the application development director for personal lines systems. A key part of Sullivan's new role at Innovation Group is to further build out a delivery organization that will continue to capably support current client projects and that will scale to ensure the success of future implementations. 

Additionally, Sullivan will focus on recruitment and training of new and current staff, as well as partners, to support the expansion of Innovation Group's software business. Her experience will be a key factor in strengthening and broadening existing client relationships as Innovation Group works to support their emerging new and future needs. 

"Karen Sullivan's broad experience in selecting, developing and delivering software solutions at Sentry is indicative of an impressive track record of expertise and experience that we look forward to utilizing to further strengthen Innovation Group's delivery team," said Euan King, CEO, Innovation Group's North American Software Group. "The continued strong market interest in, reviews of and awards for Innovation Insurer, along with our flexible deployment options are driving interest, demand and selection of Innovation Group across all tiers of insurers. Karen's experience in implementing vendor solutions adds further credibility and value to Innovation Group, and reinforces our commitment to delivering a leading software platform for future-ready insurers that enables innovation, insight and performance."

"Innovation Insurer brings a new platform to the market that fits the needs of many U.S. insurance carriers, and I am excited to become part of the team that is delivering this solution," said Sullivan. "During my several years supporting and implementing systems for Sentry, I have gained experience with many solutions, delivery models and implementation processes. Innovation Insurer provides the features, flexibility and robust functionality that insurers today are looking to implement."

About The Innovation Group plc:
The Innovation Group plc (LSE: TIG.L) is a global provider of business process outsourcing and technology solutions to the insurance, fleet and automotive industries. Innovation Group provides contact centres, repair networks, process management, supply chain and technology operations and decision support analytics to support accident management, repair and estimation and claims management services. Innovation Group has over 800 global clients including AXA Insurance, RSA, Encompass, Esurance, Hertz, Main Street America Group, American Modern Insurance Group, LeasePlan, The Ford Motor Company, Aviva, Toyota and Zurich. The Group processes more than 4 million claims per year with 20 per cent direct claims cost saving achieved. Innovation Group's 2,300 people are located in the United Kingdom, Australia, Belgium, Canada, France, Germany, Japan, India, Pakistan, South Africa, Spain and United States. [ www.innovation-group.com ]



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